The return on investment for
coaching has been shown to be remarkable. Executives of Fortune
1000 coach-using companies reported the following benefits:
An
increase in productivity (by 53%)
- Increased customer service (by 39%)
- Increased retention of senior people (by 32%)
- Reduction in costs (by 23%)
- Increased bottom line profitability (by 22%)
The same survey reported that
the individuals who received coaching saw improvement in:
-
Working relationships with their direct reports
- Working relationships with their manager
- Team-building
- Reduction in conflict
- Business Relationships with clients
(Source: Manchester Review,
2001, Vol. 6, 1; and Executive Coaching - With Returns A CFO Could
Love, Fortune Magazine February 19, 2001)